Except on weekends. You should be at your computer when you call, and you should have your software Product Key available. The wizard provides one or more telephone numbers appropriate for your selection. Call the Activation Center. The customer service representative asks you for your installation ID displayed on your screen and other relevant information.
After your installation ID is verified, you receive a confirmation ID. This will usually complete successfully and activate the software. Please provide it to them immediately.
Step 3: Confirmation ID This will be provided by the support to you that you need to enter from boxes A to H to proceed with the activation. You may click on Next after entering the ID to complete the activation. Try to find out exactly what the problem is and ask about further appeals process. Was this reply helpful? If you want to use Microsoft on the device, you'll need to sign in to Microsoft when prompted.
Instead, you must reinstall and activate using the process described in Activate after reinstalling Office. Uninstall Office from a PC. Uninstall Office for Mac. Cancel or turn off recurring billing for a Microsoft subscription. Cancel Office for business. Table of contents. Office install. How to install Office.
Redeem or activate. Office product keys. Activate Office. Install other apps. Set up mobile devices. Office updates. Upgrade to the latest version. Troubleshoot and uninstall. Wednesday, May 23, AM. Hi Stephen, I think what Jhko is asking is about the license rights. Let's assume Jhko has already installed it on 3 PCs, and he wishes to replace one of those PCs with a new one. The problem is that he has already activated it on 3 PCs and he doesn't have any licenses left.
Therefore, when he tried to install it on his new PC, the activation process will think he's trying to install it on a 4th PC and it will stop him. Wouldn't the activation process stop him from installing on his new PC? Thursday, October 8, AM.
I agree with questioner:. This is a problem for a lot of people! Uninstalling one copy of Office doesn't guarantee that the same product key will work for another computer Does the uninstalling computer have to be connected to the internet to somehow register the uninstall? What's the deal? Thursday, December 24, AM. Hello The Hungry Sokoke, The logic programmed into Product Activation for retail licenses for Office holds that the most recent installation would supercede or replace a previous installation.
So, there is no need or action to perform that "unlicenses" an old installation. Saturday, December 26, PM. Hello Dan at IT Associates. Your reply to questioner and Hungry Kokoke says that the logic programmed into Product Activation will assume that the most recent installation replaces a previous one. How would it know which one, if my license is for 3 computers? I happen to be replacing the second install, which is a machine that I'm replacing. Will "uninstalling" Office in that machine, send a signal via the internet that I'm uninstalling it?
Or should I take note of any particular machine ID of the one I'm replacing it so I can "tell" the system which one to de-activate? I'd appreciate some guidance here in order to make sure I can activate Office in the new computer, while not rendering the software in the other 2 "active" computers unusable. Thanks a lot! Hello Claudia, I understand that you have purchased a license for Office and have installed it on three computers.
You wil be replacing the second computer and are concerned about how to go about this replacement so as to not run into an issue with too many installations of Office. First, let me clarify that there is only one edition of Office available to average consumers that allows three installations on one license, and that is Office Home and Student All other consumer licenses for Office are limited to installation on either one or two computers depending upon if it is an OEM, retail upgrade, or retail full license.
Assuming your situation is regarding Office Home and Student , when it comes time to replace the second computer, here's what to do: 1. Restart the computer. If you are going to continue to keep possession of the computer, stop here. If you are planning to sell, give away, or donate the computer, keep in mind that your normal use of the computer over its life means that there is a lot of personal and possibly sensitive information left on the computer in the form of temporary files, cookies, registry entries, and deleted-but-not-destroyed data, etc.
Finally, install Office on your new computer and activate online normally. There is plenty of "wiggle room" built into the Product Activation system for Microsoft consumer licenses for its programs, and much of it is on the "honor system" so it is very unlikely that you would encounter a problem with activation or validation in the scenario that you described. Tuesday, December 29, PM. Friday, January 1, AM.
Saturday, January 2, AM. Tuesday, January 19, PM. I just ran into this very issue. I had the student version installed on 3 computers. One of them died and I went to reinstall but wouldn't activate. Called the number listed and when asked how many computers it was installed on, I responded with 3. Was told that I was maxed out and no luck.
0コメント